Police Tele-Communicator I

Ector County Independent School District•Odessa, TX

4d•Onsite

About The Position

To provide support to the public for Emergency and non-emergency related incidents by dispatching calls for service to Police Officers serving the school district.

Requirements

TCOLE Tele-communicator license required of the position.
Telecommunications Operator License through TCOLE-training must be done within six months of the date of hire.
Must re-test every two years for this course.
Sub-Agency User Administrator, or S.A.G.Y.- TLETS system designee who monitors certifications/TLETS authorities.
TCOLE Ethics, course 3925.
TCOLE Crisis Communication Tele-communicator, course 420.
TCOLE Rules Overview for Tele-communicators, course 1305.
LSLET543-Public Safety Tele-communicator course.
Crisis Communication, course 2120.
TCIC/NCIC Less than Full Access (CCH access).
Group Crisis Intervention, course 214060915610130.
Texas DPS, Introduction and overview, course.
Texas DPS, TLETS Mobile Certification (Dl and Reg only) course.
Group Crisis intervention, course.
Maintains proficiency and training requirements of a Telecommunications Operator License.
Ability to get along with other employees and the public.
Must proficiently pass all TCOLE required courses and obtain license within the mandated times if candidate does not hold the TCOLE Tele-communicator license.
Successfully pass a personal background investigation, psychological evaluation, medical physical, drug screen and oral interview.

Responsibilities

Receive and record emergency and routine business calls.
Process and prioritize incoming calls for police, fire, and EMS assistance.
Responsible for answering all incoming phone lines including 9-1-1 calls from schools.
Provides support requests for Police and Fire, and EMS personnel.
Provides Emergency Medical Dispatch (EMD) protocols to citizens requiring medical assistance.
Ability to understand and proficiently use a Computer Aided Dispatch program.
Have knowledge of District emergency plans in the event of crisis.
Willingness and/or ability to work extended shifts, holidays and weekends.
work on an on-call basis, work overtime, work irregular duty assignments, work under undesirable and stressful conditions.
Conform to department grooming standards.
Perform various duties assigned by the Chief of his designee.
Attend educational sessions as required.
Travel out of town for one day or more.
Maintains proficiency and training requirements of a Telecommunications Operator License.
Regular attendance at work and arrives on time.
Ability to get along with other employees and the public.
Maintain emotional control under stress.
Some district travel; occasional prolonged or irregular hours.