Police Technology Manager

Port of Seattle•Seattle, WA

About The Position

As Police Technology Manager, you will provide strategic leadership for the Port of Seattle Police Department’s technology ecosystem, ensuring that all public safety systems and digital evidence platforms effectively support operational needs. You will also guide technology planning and lifecycle management, serve as the department’s primary technical liaison with ICT, Information Security, Procurement, and vendors, and ensure solutions are implemented, integrated, and supported in alignment with departmental and organizational requirements. You will provide department‑wide leadership and subject matter expertise for police technology systems, including body‑worn cameras (BWC), in‑car video, digital evidence platforms, mobile devices, and other specialized public safety applications. You will serve as system administrator and business owner for assigned platforms, managing users, permissions, configurations, workflows, audit requirements, and change control. You will oversee deployment, configuration, maintenance, and lifecycle management of police technology devices and systems, coordinating vendor support, monitoring service levels, and ensuring timely resolution of hardware, software, connectivity, access, and performance issues. You will ensure all police technology solutions meet operational, legal, cybersecurity, and CJIS compliance requirements by collaborating with ICT, Information Security, and other department personnel to evaluate system performance, coordinate improvements, and maintain alignment with standards and policies. You will manage digital evidence technical processes, ensuring secure and efficient transfer, storage, retention, retrieval, redaction, and integration with CAD/RMS and other law‑enforcement systems. You will also partner with Police Records and Public Records staff to support lawful disclosure and retention. You will analyze departmental operational needs and technology gaps, research market and vendor options, and develop recommendations, business cases, and presentations for department leadership. You will lead cross‑functional technology initiatives, coordinating sworn and professional staff, ICT, Information Security, Legal, Public Records, Procurement, vendors, and other stakeholders. You will develop and deliver training, documentation, SOPs, job aids, and policy guidance to ensure proper, compliant, and consistent use of police technology and digital evidence systems.

Requirements

Four (4) years of experience implementing or administering information technology systems or body-worn camera ecosystems.
Washington State CJIS/ACCESS certification or the ability to obtain within the first 90 days of employment.
Strong knowledge of public-safety technology, criminal justice systems, digital evidence, and related legal and security requirements.
Understanding of systems administration, user access, hardware/software support, mobile technology, integrations, and technical documentation, including CAD, RMS, video, records, and evidence-management systems.
Experience with technology procurement, licensing, vendor and contract management, budgeting, and lifecycle planning.
Strong written, verbal, presentation, facilitation, organizational, and relationship-management skills.
Advanced problem-solving skills and the ability to evaluate and translate complex operational needs into practical technology requirements.
Technically savvy and skilled at explaining technical concepts to non-technical audiences, troubleshooting complex issues, evaluating alternatives, making sound recommendations, and coordinating timely resolutions across multiple teams and vendors.
Demonstrated expertise in project and program management, including planning, scheduling, risk and change management, testing, implementation, performance measurement, and stakeholder communication.
Skilled at prioritizing and managing multiple high-priority projects and operational issues within a high-visibility, 24/7 public-safety environment.
Committed to Equity – Apply equity and exemplify shared values, behaviors, and practices in all aspects of the work.

Nice To Haves

Bachelor’s degree in information technology, computer science, or project management.
Project Management Professional (PMP) Certification.
Previous experience within a law enforcement agency.

Responsibilities

Provide strategic leadership for the Port of Seattle Police Department’s technology ecosystem.
Ensure all public safety systems and digital evidence platforms effectively support operational needs.
Guide technology planning and lifecycle management.
Serve as the department’s primary technical liaison with ICT, Information Security, Procurement, and vendors.
Ensure solutions are implemented, integrated, and supported in alignment with departmental and organizational requirements.
Provide department‑wide leadership and subject matter expertise for police technology systems, including body‑worn cameras (BWC), in‑car video, digital evidence platforms, mobile devices, and other specialized public safety applications.
Serve as system administrator and business owner for assigned platforms, managing users, permissions, configurations, workflows, audit requirements, and change control.
Oversee deployment, configuration, maintenance, and lifecycle management of police technology devices and systems.
Coordinate vendor support, monitor service levels, and ensure timely resolution of hardware, software, connectivity, access, and performance issues.
Ensure all police technology solutions meet operational, legal, cybersecurity, and CJIS compliance requirements.
Collaborate with ICT, Information Security, and other department personnel to evaluate system performance, coordinate improvements, and maintain alignment with standards and policies.
Manage digital evidence technical processes, ensuring secure and efficient transfer, storage, retention, retrieval, redaction, and integration with CAD/RMS and other law‑enforcement systems.
Partner with Police Records and Public Records staff to support lawful disclosure and retention.
Analyze departmental operational needs and technology gaps, research market and vendor options, and develop recommendations, business cases, and presentations for department leadership.
Lead cross‑functional technology initiatives, coordinating sworn and professional staff, ICT, Information Security, Legal, Public Records, Procurement, vendors, and other stakeholders.
Develop and deliver training, documentation, SOPs, job aids, and policy guidance to ensure proper, compliant, and consistent use of police technology and digital evidence systems.