Police Service Officer - Court

Orange County Sheriff's Office•Orlando, FL
•Onsite

About The Position

The Police Service Officer provides clerical and administrative assistance at the Orange County Sheriff's Office Court Security Division, located at 425 N Orange Ave, Orlando, FL 32801. The role supports court personnel and the public through escorting, responding to questions and information requests, maintaining records and inventories, and performing other administrative duties. Depending on assignment, the employee may handle notary work, collect money and issue receipts, and complete FCIC/NCIC certification.

Requirements

  • At least 18 years of age.
  • Fluent verbal and written English comprehension and communication skills.
  • U.S. citizenship or a current permanent resident card.
  • Clean criminal history; arrest history will be individually evaluated.
  • No illegal drug use within the past year; other drug use will be evaluated case by case.
  • High school diploma or GED.
  • Valid Florida driver's license.
  • Ability to read and interpret legal documents, technical procedures, and Florida State Statutes.
  • Ability to write routine correspondence and reports and communicate effectively with citizens, vendors, judges, law enforcement, and employees.
  • Effective customer service, interpersonal, and teamwork skills.
  • Intermediate math skills, including calculating discounts, interest, proportions, percentages, and statistics.
  • Problem-solving ability with several variables; ability to work with money, costs, cost comparisons, and outside vendors.
  • Intermediate computer skills, including word processing, spreadsheet, and database applications; ability to learn specialized software and database systems.
  • Ability to multitask, pay attention to detail, manage multiple deadlines with minimal supervision, and organize and plan effectively.
  • Ability to work under pressure in a fast-paced environment and meet strict deadlines.
  • Ability to learn, understand, express, apply, and demonstrate knowledge of relevant Florida State Statutes and agency policies and procedures.
  • Ability to handle sensitive and confidential information.
  • Ability to learn police radio 10 codes and signals.
  • Depending on assignment, ability to complete FCIC/NCIC certification within one year of accepting the position.
  • Depending on assignment, ability to become a Public Notary within six months of employment.
  • Some positions may require successful completion of a physical or other selection processes.
  • Upload a resume no longer than two pages with the application.

Responsibilities

  • Escort court personnel and jurors, including to and from courtrooms and for meal-related duties.
  • Answer verbal or written questions about unit-specific issues and route questions to appropriate personnel.
  • Respond to requests for documents and information, using judgment consistent with public information laws.
  • Maintain logs and inventories; order and distribute equipment and supplies, including personal protective equipment.
  • Enter data, retrieve information, verify record accuracy, run queries, modify records, and update files in appropriate databases.
  • Perform clerical duties such as sorting and distributing mail and completing and filing documents.
  • Perform notary work when applicable.
  • Administer subpoenas and prepare statistical and incident reports.
  • Assist personnel and members of the public with paperwork.
  • Collect money and issue receipts when required by assignment.
  • Perform other clerical duties as needed.
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