POLICE RECORDS TECHNICIAN
About The Position
The Village of Glendale Heights Police Department is accepting applications for a Full-Time Police Records Technician for the Support Operations Division. This position is for the 11:00am to 7:00pm shift, Monday thru Friday. This is a public safety/essential service position and the Police Records Technician may be required to work alternative shifts (a shift change can occur and there is no shift guarantee). Under the direction of an assigned supervisor, the Full-Time Police Records Technician performs a variety of operational-type clerical duties including typing, data entry and recording, filing, and processing information in support of maintaining official law enforcement documents and records; performs matron duties; responds to request for information from within the Police Department, other City Departments, Criminal Justice Agencies, attorneys, insurance agents, businesses, and the general public in accordance with established policies and practices; receives and dispenses information in person or by telephone; refers requests to appropriate officers or agencies as necessary; provides procedural assistance and information to the public.
Requirements
- Graduation from High School or GED equivalent with specialized course work in general office practices such as typing, filing, reception, answering telephones, data entry, accounting and bookkeeping.
- Two years of responsible related experience (preferably in police records), or any equivalent combination of related education and experience.
Nice To Haves
- Bilingual (English/Spanish) a plus.
Responsibilities
- Performs a variety of operational-type clerical duties including typing, data entry and recording, filing, and processing information in support of maintaining official law enforcement documents and records.
- Performs matron duties.
- Responds to requests for information from within the Police Department, other City Departments, Criminal Justice Agencies, attorneys, insurance agents, businesses, and the general public in accordance with established policies and practices.
- Receives and dispenses information in person or by telephone.
- Refers requests to appropriate officers or agencies as necessary.
- Provides procedural assistance and information to the public.
Benefits
- The position is unionized (AFSCME).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
