Police Records Supervisor

City of Greeley•Greeley, CO

2d•Onsite

About The Position

The Police Records Supervisor oversees the daily function of the Records Department and supervises Records Department staff. The City of Greeley is committed to providing a comprehensive total rewards program that supports employees in their work by encouraging excellence and investing in employee development and recognition. This philosophy is grounded in fiscal responsibility, organizational effectiveness, and employee safety and well-being, ensuring the responsible stewardship of public resources while offering meaningful and comparable rewards. This approach ensures that the city remains an attractive, inclusive, and rewarding work environment, while also effectively serving the community.

Requirements

High school diploma or equivalent.
Three (3) years of relevant experience
Extensive knowledge of software specific to the Records Department.
Extensive knowledge of the criminal justice system and the manner in which various entities interact.
Expertise in NIBRS reports criteria.
Current and valid certification in the Colorado Crime Information Center / National Crime Information Center computer systems.
Possession of a valid driver’s license.
Strong leadership skills.
Ability to work with and handle difficult situations and people.
Ability to reason through complicated and unusual circumstances.
Ability to communicate via phone, e-mail, and in person with a variety of people in various departments.
Ability to respond promptly and fulfill requests in a timely manner.
Ability to prioritize tasks and adjust according to business needs.
Ability to conduct research and analyze potential solutions.

Responsibilities

Oversee daily operation of the Records Department to include, but not limited to, scheduling staff and ensuring functionality of equipment, software, and other tools.
Analyze, review, and conduct quality control of all work products to include, but not limited to, quality assurance checks, review of ‘hot file’ entries, and providing feedback to staff.
Mentor and supervise individual staff members to include, but not limited to, providing coaching, counseling, developing, directing, evaluating, assigning work, and assisting in interviewing and hiring.
Perform tasks that require expertise beyond that of the Records Specialists to include, but not limited to, sealing criminal justice records, processing confidential law enforcement investigative reports, validating property and persons entered into state and national databases, preparing bank deposits for funds received in records as payment for documents, and completing ‘fast track’ booking records received from the courts.
Receive and review requests for reports and documents, ensuring request is in compliance with state and federal statutes and prepare the documents accordingly.
Research, troubleshoot, and resolve issues and problems related to recordkeeping.
Guide and train new employees.
Evaluate departmental and City needs and assign tasks and staff to meet those needs.
Order office supplies.
Approve timecards.
Conduct employee evaluations.
Perform additional duties as assigned.
Organize and delegate assignments to team members; Hiring, training, motivating and coaching employees; Evaluate employee performance and goal setting; Hold employees accountable for assigned task and goals; Provide timely and constructive feedback and training opportunities; Provide training opportunities with a focus on employee development; Resolve conflicts and complaints; Analyzing information and processes and develop more effective or efficient processes; Establishing and achieving business and financial objectives; Ensure compliance with safety procedures