Police Records Shift Supervisor

City of Costa Mesa (CA)•Costa Mesa, CA

55d

About The Position

Under general direction, to supervise and oversee a group of records technicians, and have responsibility for directing shift operations, activities and other functions of the Records Bureau of the Police Department; and to perform related duties as required. CLASS CHARACTERISTICS: This is the supervisory class in the police records clerical series. An incumbent in this class is responsible for the effective and efficient operation of a police records clerical unit for an assigned shift. An incumbent exercises initiative and mature judgment in the application of modern office management techniques using knowledge and skills acquired through experience with the Police Department. Incumbents are expected to independently select appropriate work methods for the unit, resolve to independently carry out assignments and refer to supervisory personnel only those matters which involve policy decisions, technical questions and unusual public relations problems. Work is reviewed upon completion for results obtained and conformance with departmental standards and quality.

Requirements

Graduation from high school or its equivalent. College coursework is highly desirable.
Three years of police records management experience with a law enforcement agency including one year of supervisory experience as a police records lead or police records supervisor. One year of experience as a City of Costa Mesa Senior Police Records Technician may substitute for one year of supervisory experience.
An equivalent combination of education and relevant experience that provides the desired knowledge, skills, and abilities to successfully perform essential functions may also be considered.
Possession of or the ability to obtain a valid Class C California Driver's License. Revocation of license during employment may result in disciplinary action or reassignment.
Knowledge of municipal, state and federal laws pertaining to police records systems and information dissemination.
Knowledge of modern office management procedures and practices and police data processing systems.
Knowledge of Police Department rules, regulations, procedures and routines.
Knowledge of principles and practices of staff training and supervision.
Ability to plan, coordinate, schedule, supervise, direct and evaluate the work of a large clerical staff.
Ability to type at a corrected rate of 40 words per minute.
Ability to work any shift, weekends and holidays as assigned and work mandatory overtime with short notice.
Ability to perform various complex tasks simultaneously and under stressful conditions.
Ability to analyze situations quickly and exercise independent judgment.
Ability to interpret and follow technical instructions and regulations relating to assigned work.
Ability to operate standard office equipment and computer terminal.
Ability to maintain effective working relationships with sworn and subordinate staff, and the public, including those with uncooperative or resistant attitudes.

Responsibilities

Supervises and participates in the activities of a group of records technicians on an assigned shift.
Supervises, plans, coordinates and/or participates in the training for subordinate police records clerical staff.
Participates in the selection of police records personnel and their orientation, evaluation and discipline.
Prepares work schedules, provides instructions, conducts staff meetings and verifies payroll timesheets.
Assists the Police Records Administrator and/or Police Records Bureau Supervisor with developing and revising goals and objectives for the section.
Compiles, tabulates, records and checks statistical data and prepares related reports.
Assists departmental staff and the public in person, by phone and at the front desk.
Responds to confidential and sensitive requests for information, questions and complaints from the public in accordance with departmental procedures.
Female shift supervisors may search female suspects for contraband and weapons on occasion.
May assist in transporting female suspects and offenders.
May be required to supervise juveniles in protective custody.
Performs other related duties as required.