Police Department Clerical Assistant

City of Wisconsin Dells•Wisconsin Dells, WI

9d•Onsite

About The Position

Under general supervision, the Police Clerical Assistant is responsible for maintaining official police records. This role involves various communication responsibilities, including operating a police radio base station, answering the telephone, and performing a wide variety of legal clerical duties essential to the police records function. The work requires the exercise of judgment and the application of established directives, policies, and procedures. Considerable judgment is needed to adapt work procedures to new situations while performing clerical and minor administrative activities. Work is reviewed through day-to-day observation. The Police Clerical Assistant is responsible for the occasional receipt and transmission of emergency police radio, telephone, and wide-area computer messages, and must be able to carry out special instructions to meet unusual circumstances or emergencies. The employee must sign a confidentiality agreement and is subject to administrative actions, including termination, for violations.

Requirements

High school diploma or equivalent.
Two to four years of responsible accounting/bookkeeping/clerical experience which includes the use of word processing, database, accounting and spreadsheets computer software applications.
Must be able to be bonded.

Responsibilities

File and index police reports, correspondence, memoranda, reports, etc.
Enter data into various police software packages to manage calls for service.
Retrieve and print reports from various police software packages.
Answer, screen and refer incoming calls to appropriate personnel.
Answer general inquiries which do not require an officer’s attention.
Operate various office machines incidental to an office work environment.
Act as a receptionist in the police department’s business office.
Collect fines and process payments of citations, parking tickets, police reports, etc.
Word process various documents.
Maintain police radio contact with officers in the field or on assignment when needed.
Interpret various Department of Transportation forms and associated protocols.
Make computer inquiries relating to driver and vehicle files at WisDOT.