Police Clerk Matron (Midnight Shift)

Village of Tinley Park•Tinley Park, IL

14d•Onsite

About The Position

The Village of Tinley Park is seeking responsible and qualified applicants to fill the position of Police Clerk Matron (Midnight Shift) to support the operations of the Records Division within the Tinley Park Police Department. The Police Department has over 150 employees and is divided into four operational divisions: Administration, Patrol, Investigations, and Special Programs. The department is also responsible for Crime Prevention, the Crime Free Rental Housing Program, National Night Out, the Citizen’s Police Academy, and the Radar Loan Program.

Requirements

High school diploma required
A minimum of one (1) to three (3) years records management, customer service, data processing or law enforcement experience
Proficiency with Microsoft Office
Law Enforcement Agencies Data Systems (LEADS) with less than full access certified or must successfully complete within six months of hire
Ability to take appropriate action within clearly defined guidelines
Excellent customer service, communication (both verbal and written) and interpersonal skills
Ability to maintain a professional attitude and physical appearance appropriate for daily public contact
Ability to deal tactfully and effectively with a variety of people in difficult situations
Ability to maintain the highest level of confidentiality in dealing with sensitive matters

Nice To Haves

Associate's degree preferred
Ideal candidate will be a self-starter, able to multi-task, familiar with police records operations and/or recording keeping protocols, and dedicated to the needs of the Records Division.

Responsibilities

Entering and compiling data of criminal incidents
Copying documents
Updating various documents and schedules
Answering telephones and routing calls
Greeting visitors
Composing basic correspondence
Filing reports
Entering data into the computer system
Performing routine record and file maintenance, retention, storage, and destruction in accordance with State law
Accepting and documenting bonds, parking fines, and other basic financial transactions
Assisting Police Officers and the public by searching files, reports, and other records and providing information in accordance with departmental policies and procedures
Acting as a matron to ensure the security of female prisoners, which may include conducting pat downs and full-body searches
Occasionally monitoring prisoners in police custody, alarms, and other security cameras