Poker Supervisor

Prairie MeadowsAltoona, IA
Onsite

About The Position

Prairie Meadows Casino, Racetrack, and Hotel is seeking a Poker Supervisor to oversee and supervise a team of Poker Dealers. This is a unique opportunity for someone ready for a new challenge in the gaming industry.

Requirements

  • Minimum of two years multi-game dealing experience preferred.
  • Complete knowledge of all games on the casino floor including rules, policies, procedures, and cheating methods required.
  • Must complete a wide variety of specific games training programs with resulting proficiency in required pit games.
  • Must be able to use a computer and communicate effectively with customers as well as all levels of employees.
  • Must be able to stand or walk for an entire 8 to 10-hour shift.
  • Must be able to distinguish various colors.
  • Must be able to lift up to 25 lbs.
  • Must be able to work varied hours including weekends and holidays.

Responsibilities

  • Supervision, training, coaching, and issuing discipline as needed for staff.
  • Maintain constant awareness of activities of all games in assigned locations to observe and report any suspicious or irregular activity, and awareness of how each game stands with gains/losses and dealer performance.
  • Assume overall responsibility for the effective gaming service activities for a designated area.
  • Respond to and resolve customer complaints, concerns, or problems to ensure courteous and friendly service to all gaming guests.

Benefits

  • Get paid when you need it – daily, weekly or biweekly!
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