Poker Supervisor

Caesars Entertainment•Danville, VA
•Onsite

About The Position

Responsible for monitoring and controlling assigned poker tables to ensure the integrity of the game and a pleasurable gaming experience.

Requirements

  • Thorough knowledge of all poker games and operations.
  • Two years of experience as a poker dealer in a casino environment.
  • One year of supervisory experience in poker room operations.
  • Must be able to acquire a VA Lottery Gaming License.
  • Must be at least 21 years of age.
  • Must be able to maneuver to all areas of the hotel.
  • Must be able to lift to 25 pounds.
  • Must be able to bend, reach, kneel, twist, and grip items while working at the assigned desk area.
  • Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PCs, fax machine, and photocopier.
  • Must be able to work at a fast pace and in stressful situations.
  • Must be able to read, write, speak, and understand basic English.
  • Must be able to respond to visual and aural cues.
  • Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

Responsibilities

  • Maintains constant awareness of activities of all games in assigned locations to observe and act appropriately in the event of any suspicious or irregular activity.
  • Controls and directs games in progress by monitoring and helping and dealer correction.
  • Maintains awareness of each game’s limits, guest activity, and dealer performance.
  • Assures Title 31 regulations are being adhered to and the proper paperwork is completed.
  • Interacts with all guests and team members as needed.
  • Assumes overall responsibility for assigned poker tables.
  • Oversees and ensures high standards of guest service on each game and works closely with the Casino Operation Managers, Casino Hosts, and other casino team members to identify player’s needs.
  • Assists in the hiring process by conducting interviews, training classes, and auditions.
  • Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information.
  • Responsible for completing and issuing Poker Dealer evaluations.
  • Perform buy ins and fills for poker tables and guests as needed with available bank.
  • Performs other duties as assigned.
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