Poker Floor Lead

Cherokee Nation Entertainment • West Siloam Springs, OK

5d • Onsite

About The Position

Cherokee Casino West Siloam Springs is seeking a Poker Floor Lead to join our table games department! As a Poker Floor Lead, you will guide and support poker dealers while managing the operational flow of the poker room. You’ll be responsible for opening and closing procedures, monitoring game security, and resolving disputes. This role requires a strong understanding of poker operations, attention to detail, and the ability to lead with professionalism and fairness in a high-energy gaming environment.

Requirements

• High School Diploma or GED required
• Minimum 2 years of experience dealing cards in a casino poker environment, or equivalent combination of education and experience
• Strong leadership and team guidance skills
• Excellent guest service and communication abilities
• Must complete training at CNE Gaming Academy
• Valid driver’s license required
• Ability to obtain and maintain licensing from the appropriate gaming authority
• Capable of lifting up to 10 lbs and working in environments with smoke and loud noise

Responsibilities

• Supervise and direct the work of poker dealers
• Provide input on staffing, evaluations, corrective actions, and terminations
• Lead opening and closing procedures of the poker room
• Ensure accurate inventory of poker chips and cards
• Inspect decks and monitor game security
• Enforce safety policies and report hazards to management
• Ensure dealer procedures are followed consistently
• Report irregularities or concerns to the Poker Shift Manager
• Resolve player disputes professionally and efficiently

Benefits

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED