Poker Cage Bank Associate

Champions Club Texas•Houston, TX

2d•Onsite

About The Position

As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

Requirements

High school diploma or equivalent
Must be 18 years or older
Basic knowledge of Title 31 regulations
Ability to work varied shifts, to include weekends and holidays
Ability to maintain peak performance during fast- pace environments
Ability to adhere to all company policies and the code of conduct
Competence to mentally solve basic addition, subtraction and multiplication problems
Ability to speak, hear, and write in basic English
Ability to stand for long periods

Nice To Haves

One (1) year of high-volume cash handling experience preferred
One (1) year of poker and/or chip handling experience preferred
Understand and comply with all poker rules and regulations
Capability to make change with currency
Exemplary time management including good attendance
Effective problem solving and critical thinking skills

Responsibilities

Processing customer and interdepartmental personnel transactions
Redeeming chips for members
Conducting currency exchanges
Securing and documenting all recordable transactions made with company assets
Balancing the bank at end of shift
Processing monetary transactions and exchanges with guests and staff in the Poker cage area
Perform frontline entry level transactions, chip bank transactions, poker transactions and employee bank/window transactions
Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary
Assist guests with general information upon request
Issue or surrender safety deposit boxes
Perform other job-related duties as requested including ensuring the poker room and cage area are kept clean, tidy and well organized at all times
Establish new accounts following Title 31 guidelines
Sell chips to runners and floor personnel following departmental guidelines
Checks bank at the beginning of shifts and balances bank at the end of shift to ensure proper cash handling
Address issues in a professional manner through effective interpersonal communication
Communicate with other departmental personnel, co-workers, management and guests
Deliver exceptional customer service