Point of Sale and Chargeback Analyst (Solventum)
About The Position
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role As a(n) Point of Sale and Chargeback Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Owning the operational relationship with assigned distributors, managing the end-to-end process for point-of-sale (POS) and chargeback accounts. Implementing solutions with distributors to reduce errors, improve data quality, and prevent recurring issues in POS and chargeback submissions. Mentoring and providing leadership to junior team members, sharing best practices and supporting their development. Supporting the Quality Leader by investigating data issues and resolving Salesforce cases from business partners related to chargebacks and POS. Demonstrating flexibility and willingness to be on-call during critical or constrained periods to support business continuity.
Requirements
- Bachelor’s Degree or higher (completed and verified prior to start) from an accredited institution AND Four (4) years of experience in point-of-sale (POS) managing relationships with key distributors, and chargebacks in a private, public, government or military environment OR High School Diploma/GED from AND (8) eight years in point-of-sale (POS) managing relationships with key distributors, and chargebacks in a private, public, government or military environment
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Nice To Haves
- Five (5) or more years of experience working with SAP/Vistex, Salesforce cases, Microsoft Excel, and Microsoft PowerPoint, including pivot tables and formulas
- Existing knowledge of chargeback claims processing and order management systems
- Demonstrated ability to drive end-to-end process improvements in the areas of chargebacks and point-of-sale data
- Experience utilizing Lean methodologies; Green Belt training or certification
- Strong analytical, problem-solving, and communication skills with the ability to influence and partner across teams
Responsibilities
- Owning the operational relationship with assigned distributors, managing the end-to-end process for point-of-sale (POS) and chargeback accounts.
- Implementing solutions with distributors to reduce errors, improve data quality, and prevent recurring issues in POS and chargeback submissions.
- Mentoring and providing leadership to junior team members, sharing best practices and supporting their development.
- Supporting the Quality Leader by investigating data issues and resolving Salesforce cases from business partners related to chargebacks and POS.
- Demonstrating flexibility and willingness to be on-call during critical or constrained periods to support business continuity.
Benefits
- Solventum offers many programs to help you live your best life – both physically and financially.
- To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
- Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
