Pod Leader (Portfolio Manager)

Holland Properties Inc•Hillsboro, OR

About The Position

This isn't a desk job where you check boxes. As a Pod Leader, you are the strategic anchor for an entire portfolio. You will lead a team of coordinators overlooking leasing, maintenance and residential services. Your job is to drive the portfolio’s revenue, and be the expert voice our owners trust. If you are someone who naturally takes charge and prefers a paycheck that reflects the actual value you create, you’ll fit right in.

Requirements

  • Native-level English proficiency is required to manage complex legal and financial discussions with property owners.
  • Proven ability to manage a team and delegate effectively while maintaining ultimate accountability for the results.
  • A strong understanding of (or ability to rapidly master) Landlord-Tenant laws and local ordinances.
  • A background in property management and pay structures tied to portfolio-wide financial outcomes.

Responsibilities

  • Serve as the primary point of contact for property owners, providing expert advice on strategy, market positioning, and financial performance.
  • Directly handle high-level tenant escalations, legal disputes, and sensitive communications.
  • Lead the strategic transition of properties into or out of the portfolio, ensuring all internal teams are aligned and the owner’s expectations are managed.
  • Oversee the "turn" process (the transition between tenants), ensuring maintenance teams and vendors meet deadlines to minimize "Days on Market."
  • Review and approve maintenance bids and capital improvement projects, ensuring they align with the owner’s budget and long-term asset goals.
  • Monitor the daily output of your three-person pod (Leasing, Resident Services, and Maintenance) to ensure all workflows meet company KPIs.
  • Conduct final reviews of move-out dispositions and security deposit allocations to ensure legal accuracy and owner protection.
  • Ensure the pod maintains a "one business day" communication standard and adheres to all ORS Chapter 90 legal timelines.
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