PNW PACE Receptionist

MultiCare Health System•Tacoma, WA

3d•Onsite

About The Position

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: M-F 8-4:30PM Position Summary The Front Desk Specialist performs reception, registration, and secretarial functions in support of the daily operations of the Center while functioning as the focal communication source in the unit. The incumbent is responsible for all aspects of front office duties including reception, patient scheduling, registration, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The combination of these functions will be determined by the Manager to meet the needs of the clinic. This is an intermediate clerical position working under limited supervision. This position is highly visible and is the initial contact for patient and guests of the Center, requiring a customer service oriented individual with a professional appearance and manner at all times. Work situations are a variety of regular, reoccurring duties and functions which require discretion, decision making within the scope of the position’s responsibilities, attention to detail, prioritization, organization, and excellent interpersonal relation skills. Internal contacts are general in nature and include staff and management. External contacts include patients, families, health care providers, and the general public.

Requirements

High School Diploma or equivalent preferred
Vocational training in medical front office desired
1 year experience in related field or education/training supplement
Experience with CPT and ICD-9 coding preferred

Responsibilities

Performs reception, registration, and secretarial functions in support of the daily operations of the Center.
Functions as the focal communication source in the unit.
Responsible for all aspects of front office duties including reception, patient scheduling, registration, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc.