PMO Manager

Baxter International Inc. • Raleigh, NC

1d • $112,000 - $154,000 • Hybrid

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role: This dynamic and challenging role sits at the intersection of the software and medical device industries and is a critical position within Baxter’s Care Communications Division. The Nurse Call Delivery Senior Manager, PMO reports to the Associate Director, Nurse Call PMO, and serves as a key internal leader within the Project Management Office. The role is responsible for leading a regional PMO team in alignment with the PMO roadmap, standardized processes, and revenue commitments. Core responsibilities include people leadership and team management to drive project execution and achieve organizational revenue goals. In addition, the Nurse Call Delivery Senior Manager, PMO partners closely with the PCoE to review and enhance PMO processes, remove implementation barriers, and ensure processes effectively support the team. This role is also accountable for budget development, direct and indirect staffing models, and tracking annual service line revenue.

Requirements

• 7+ years of experience in project management, with at least 2 years in a leadership role.
• Exceptional communication skills that deliver effective presentations with maximum impact with excellent oral presentation skills
• Experience developing and implementing project management methodologies and standards.
• Strong leadership and coaching skills, with a track record of developing high-performing teams.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong understanding of project management tools, techniques, and best practices.
• Strong project management software skills (e.g., Microsoft Project, Smartsheet, Kantata, etc.).
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Partner with the PCoE team to identify and address PMO process improvement opportunities, including barriers to revenue recognition and project execution
• Provide leadership across the PMO by driving compliance, accountability, and serving as the primary escalation point for customer issues, resourcing constraints, and SOW/SOP variations
• Measure, track, and coach Project Manager performance; manage regional PMO revenue risk and maintain forecast accuracy of 85% or higher
• Collaborate with regional implementation and delivery leaders to align resource allocation with revenue and execution goals
• Lead strategic and mid‑ to long‑term process improvement initiatives within the Nurse Call PMO to increase efficiency and effectiveness
• Build and maintain strong partnerships with Sales, Implementation, Delivery, and Product Marketing to ensure alignment on PMO processes and customer deployment strategies
• Analyze customer purchasing, deployment trends, and market dynamics to identify opportunities for efficiency gains, margin improvement, and revenue acceleration
• Contribute to business and product strategy by acting as a Delivery SME, including support for new product deployments and vendor partner selection

Benefits

• Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite.
• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed