PMO Manager

The Suddath Companies•Jacksonville, FL

1d•Onsite

About The Position

The PMO Manager will play a critical role in establishing and maintaining the Project Management Office (PMO) framework, ensuring consistent processes, governance, and execution across Contract Logistics projects. This role combines hands-on project leadership with direct management of PMO resources. The PMO Manager will partner closely with Sales, Operations, Solutions, and cross-functional teams (Legal, EHS, Finance, HR, IT) to define project requirements, structure workflows, and lead large-scale initiatives to successful completion while ensuring alignment with business objectives.

Requirements

Bachelor’s degree required in Business administration, management, leadership, or related fields.
Minimum 5 years’ experience in Project Management, notably working with larger projects within established firms.
PMP certification required; PMO experience required.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Database, Access, Project).
Proficient with project management software and related tools including but not limited to Microsoft Project, ProjectManager, JIRA, MS Excel, etc.
Ability to analyze costs related to all aspects of operational areas.
Excellent interpersonal skills with the ability to develop and maintain effective relationships at all levels of the organization.
Excellent verbal and written communication skills.
Strong time management and organizational skills.

Nice To Haves

Experience in Agile project management teams preferred.
Demonstrated experience leading or mentoring team members; direct people management experience preferred.
Knowledgeable of project methodology, Agile and Lean Concepts, and Distribution/Logistics/Supply Chain industries.
Continuous improvement mindset with a drive for learning and finding new and innovative solutions to complex issues.
Detail oriented, excellent analytical skills, and demonstrated ability to perform analyses and identify solutions to resolve specific distribution and logistics needs.

Responsibilities

Own and evolve the PMO framework, including standardized PMO process flows, governance guidelines, and project management documentation to ensure consistency across initiatives.
Lead and Define project intake criteria and prioritization, evaluate new project requests and determining scop, resource needs, and required cross‑functional engagement.
Partner with Sales, Operations and Solutions teams to assess project feasibility, define requirements, and align on timelines and delivery approach.
Coordinate workstreams across departments such as Legal, EHS, Finance, HR, IT, and Operations to ensure project alignment with business objectives.
Initiate and facilitate project meetings, oversee and prepare agendas, ensure action items are properly documented, assign task ownership to appropriate stakeholders, and ensure clear expectations and follow-up objectives.
Ensure cross-functional coordination across Sales, Operations and Solutions teams to support a cohesive customer experience and smooth transitions from sales to implementation.
Manage end-to-end projects, including planning, tracking milestones, risk identification, issue resolution and stakeholder communication.
Monitor project performance and portfolio health, tracking timelines, budgets, and deliverables, while proactively escalating risks or issues appropriately to maintain project momentum.
Maintain and enhance PMO tools, templates, dashboards, and methodologies, supporting continuous improvement of project management practices.
Provide insights, status reporting, and recommendations to the Chief Operating Office, Contract Logistics and project stakeholders to support informed decision‑making.
Provide direct management and leadership to PMO team members, including Project Managers and/or project support resources.
Support hiring, onboarding, coaching, and development of team members to strengthen overall project delivery capability.
Set clear performance expectations, provide ongoing feedback, and conduct performance evaluations.
Allocate resources across projects, ensuring appropriate coverage and alignment with business priorities.
Serve as an escalation point for project challenges, providing guidance and support to ensure successful outcomes.