PMO Lead

Capgemini•Montreal, QC

1d•CA$80,000 - CA$100,000

About The Position

The Operational Enablement SME will support the ETS Risk Management organization by driving operational excellence, governance execution, workforce planning, and leadership reporting. Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

Approximately 10+ years of experience in Program Management, PMO, Business Operations, Operational Excellence, or related functions.
Proven experience supporting senior leadership teams in large, complex organizations.
Strong understanding of governance frameworks, operating models, and organizational management processes.
Experience building executive-level presentations, reports, and performance dashboards.
Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders.
Strong analytical, planning, and organizational skills.
Excellent written and verbal communication skills.
Advanced proficiency in Microsoft Office Suite, including PowerPoint, Excel, and SharePoint.

Nice To Haves

Experience within Risk Management, Financial Services, Technology, or Enterprise Shared Services organizations.
Knowledge of workforce planning methodologies and resource management practices.
Experience facilitating executive governance forums and business review meetings.
PMP, PMI, or comparable project/program management certifications are an asset.

Responsibilities

Serve as the PMO Lead for ETS Risk Management operational enablement initiatives.
Coordinate and manage operational activities across the division to ensure alignment with strategic objectives.
Drive execution of key operational processes, governance activities, and organizational priorities.
Identify opportunities to improve operational effectiveness through standardized processes and reporting.
Develop and maintain executive-level reporting materials and dashboards.
Coordinate leadership reporting cycles, ensuring accuracy, completeness, and timely delivery.
Prepare presentations and briefing materials for senior management reviews and governance forums.
Deliver insights and recommendations based on operational performance metrics and trends.
Plan, coordinate, and facilitate Integrated Business Reviews (IBRs).
Consolidate inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities.
Track actions, decisions, and follow-up activities arising from leadership reviews.
Assist in operationalizing the ETS Risk operating model.
Support the establishment and execution of governance frameworks and management cadences.
Document operating procedures, governance structures, roles, responsibilities, and decision-making processes.
Ensure governance processes are consistently applied and aligned with business objectives.
Support workforce planning processes, including resource tracking, demand forecasting, and capacity planning.
Develop workforce planning outputs and management reporting artifacts.
Partner with leadership to provide resource management insights and recommendations.