PMO Lead

Brooklinen•New York, NY

23h•Hybrid

About The Position

Brooklinen is hiring a PMO Lead to bring greater structure, governance, and consistency to cross-functional initiatives as the company grows. Reporting to the SVP of Operations, this hands-on individual contributor will own project intake and prioritization, establish consistent project planning and tracking practices, and connect teams across the organization. The role will build the structure for Brooklinen’s project management organization while personally leading project governance and supporting priority initiatives. The PMO Lead will create standardized processes and tools for project intake, approval, planning, and reporting; lead or co-lead priority projects from planning through execution; and help teams manage risks, issues, dependencies, and change. The role will also provide executive leaders with a reliable view of project status and advice on project health, tradeoffs, and readiness for change, while driving continuous improvement through retrospectives and lessons learned.

Requirements

At least 5 years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment.
Strong stakeholder management skills and the ability to influence and align senior leaders and peers without formal authority.
Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership.
Proficiency with project management and collaboration tools.

Nice To Haves

Management consulting experience.
PMP certification or equivalent.
Experience establishing or formalizing a PMO function within a mid-sized organization.
Experience with DTC-specific initiatives such as wholesale expansion, retail or channel expansion, or e-commerce platform implementations.

Responsibilities

Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives.
Establish and maintain a phase-gated project management methodology with defined stage gates, deliverables, and sign-offs.
Develop and roll out standardized project plans, status reports, and tools to create consistency across teams.
Lead or co-lead priority cross-functional projects from planning through execution.
Track execution, risks, issues, dependencies, and changes throughout project lifecycles.
Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines.
Keep stakeholders aligned on priorities, ownership, and timelines.
Create and maintain a single source of truth for project status, risks, and dependencies.
Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team.
Advise executive leaders on project health, tradeoffs, and organizational readiness for change.
Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery.

Benefits

Base salary range of $108,000–$130,000, plus equity.
Up to 100% medical, dental, and vision coverage for employee-only coverage.
Fertility and family-building support up to $20,000 lifetime.
401(k) with a 4% company match.
16 weeks of fully paid parental leave.
20 vacation days, increasing to 25 after 5 years, plus year-round Summer Fridays.
Hybrid work schedule with two core in-office days (Tuesday–Thursday).
Remote Thanksgiving week and the last week of December.
Up to four additional remote weeks per year with approval.
40% employee discount plus seasonal product allowance.
One Medical, Talkspace, and $1,000 per year via Joon for wellness.
One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years.