PM Server

The Westin WestminsterWestminster, CO
Onsite

About The Position

The Westin Westminster is seeking a professional and service-oriented PM Server to join their dinner service team. The ideal candidate will possess strong knowledge of food and beverage service, the ability to upsell menu items, and a passion for delivering exceptional evening dining experiences.

Requirements

  • Previous restaurant serving experience required; fine dining or hotel restaurant experience preferred.
  • Familiarity with Micros POS or similar systems strongly desired.
  • Strong communication and interpersonal skills with a guest-first mindset.
  • Ability to multitask and remain composed during high-volume dinner service.
  • Flexibility to work evenings, weekends, and holidays.

Responsibilities

  • Greet and seat dinner guests warmly and professionally.
  • Take accurate food and beverage orders using the Micros POS system.
  • Provide detailed knowledge of dinner menu offerings, wine list, and daily specials.
  • Upsell premium items to enhance guest satisfaction and drive sales.
  • Deliver food and beverages promptly, ensuring presentation and timing meet Westin standards.
  • Anticipate guest needs, monitor satisfaction, and resolve concerns promptly.
  • Coordinate with kitchen and bar teams to ensure seamless service.
  • Maintain a polished, clean, and professional dining environment.
  • Accurately handle payments, following cash-handling and credit card procedures.
  • Adhere to food safety and sanitation standards.
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