PM Security Officer

Lake Nona Wave Hotel•Orlando, FL

11d•Onsite

About The Position

The PM Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors during afternoon and evening operations. This position protects hotel property, responds to emergencies, monitors security systems, and delivers exceptional guest service while ensuring compliance with hotel policies and safety procedures.

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities.
Must possess required valid professional credentials (if required by state or local regulations).
Valid certification in CPR/AED and first aid, or the ability to obtain certification.
Valid Driver’s License and satisfactory driving background/criminal history record.
Effective communication skills in English.

Responsibilities

Patrol the property as required and ensure the security of hotel guests and assets.
Act as property first responder to alarms, medical calls, etc., and maintain absolute confidentiality on sensitive issues.
Conduct detailed internal investigations into incidents, and provide detailed, objective reports for each shift or incident.
Detect and resolve immediate safety issues; respond to the scene of an incident and act as an emergency first responder if required.
Maintain accurate notes and log information as required; ensure that all pass-on information is communicated to the next shift.
Other duties as assigned.
Work closely with Front Office, Engineering, Housekeeping, and other departments to resolve security-related concerns.
Assist with lost and found procedures and maintain proper documentation.

Benefits

Team Member Travel Program with complimentary and discounted stays at CoralTree Hospitality properties.
UNLIMITED Friends and Family discounted rates.
Pre-tax flexible benefit plan for healthcare and dependent care expenses.
Comprehensive medical, dental, vision, life, and disability benefits.
Pet insurance.
401(k) plan with a company match.
Employee Assistance Program.
Paid vacation, sick days, and holidays.
Team member discounts from top industry brands in travel, entertainment, and retail.
Special rates at the Lake Nona Performance Club.
Discounts at Tavistock Group Restaurants.
Team member meals.
Uniforms.
Parking.