PM Room Attendant (FT) - Crowne Plaza Crystal City

B.F. Saul Company Hospitality Group • Arlington, VA

3d • Onsite

About The Position

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

Requirements

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred.
• Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required.

Responsibilities

• Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms.
• Ensures cart, linen, rooms, and equipment are clean and in working order.
• Accountable for guest satisfaction as it pertains to housekeeping service at the property.
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary.
• Understands and follows Best Western's guest service recovery program.
• Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations.
• Inspects rooms for maintenance needs and reports any maintenance service issues.
• Knowledgeable on safe use of chemicals utilized within the housekeeping department.
• Follows all Best Western's procedures for guest/team member’s incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Responsible for proper use of all equipment and supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED