PM Houseperson- Housekeeping

Horseshoe Bay Resort

2d•Onsite

About The Position

The primary function of this role is to ensure the highest level of cleanliness and safety in all public and back of the house areas. The position also aims to promote excellent public relations and achieve 100% guest satisfaction.

Requirements

Good service skills
Ability to work as part of a dynamic team to consistently deliver a quality product
Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment etc.
Able to work a flexible schedule, including evenings, weekends and holidays

Responsibilities

Stripe out linen, terry, and trash from vacant rooms
Lift and rotate mattresses quarterly
Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
Cleans/maintains exterior grounds of building, sweeps floors and sidewalks. cleans doors, frames, signs, and windows
Cleans and dusty lobby areas
User proper chemicals when cleaning as described by department’s procedures
Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
Turns lost and found items in accordance with hotel standards
Cleans and sanitizes assigned public and back of the house area
Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
Transfers and stocks all supplies from central supplies as directed
Ensures that Housekeeping storeroom is neat, organized, and secure
Assist in the cleaning and restocking of Room Attendant carts
Uses glass washer to clean glasses
Refills spray bottles with cleaning chemicals
Wipes down and/or cleans Room Attendant carts
Cleans chandeliers and wall lamps in hallways
Properly uses and maintains equipment and supplies
Maintains excellent condition of grounds, floors, carpets, etc.
Cleans ashtrays and ash urns
Cleans elevator doors, tracks and foyers
Washes doors
Vacuums, sweeps and mops hallways
Cleans interior windows
Cleans door jambs and fire boxes
Cleans and mops stairwells, cleans handrails
Moves furniture in rooms as required
Cleans spots on walls
Cleans spots on carpets
Assists Attendants by emptying trash, takes trash to the compactor
Cleans back of the house windows as need
Check all the vacuums used by Room Attendants
Completes in a timely manner all daily cleaning items for the specific public area assigned