PM Dispatcher (Transportation) - San Jose CA
About The Position
Hallcon is a rapidly growing and dynamic organization seeking a seasoned Dispatcher to join their energetic team supporting fast-paced commuter operations. This role offers innovative opportunities supporting critical clientele in a dynamic, energetic, client-facing work environment. Hallcon is a rider experience company focused on providing diverse transportation services across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit. The Dispatcher will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments to ensure routes are serviced safely and on-time.
Requirements
- Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
- Basic understanding and experience with computers and Microsoft Office Suite
- Strong performer independently or in a team setting
- Be at least 21 years of age
- Must be qualified to work in the United States
- Must have 3 years dispatching experience.
- Ability to juggle various responsibilities and tasks while maintaining focus in an active environment.
Responsibilities
- Provide direction, guidance and information to vehicle operations
- Communicate with client, dispatch team, managers, and other suppliers regarding changes to regular activities
- Manage and enhance customer service and passenger safety
- Report vehicular deficiencies, accidents, and incidents as required
- Monitor traffic to avoid and/or reduce exposure to heavily congested areas
- Assist in accident investigations, reporting, filing, and corrective actions
- Coordinate daily rider flow
Benefits
- Medical
- dental
- vision benefits
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
