Plumbing Technician
HELP•Cincinnati, OH
•$80,000 - $140,000•Onsite
About The Position
We're looking for an experienced Plumbing Technician who thrives in a consultative, customer-first environment. In this role, you'll diagnose plumbing issues, educate homeowners, and present Good, Better, Best repair and replacement options that allow customers to make informed decisions for their home and budget. If you're a plumber who takes pride in delivering exceptional workmanship, creating outstanding customer experiences, and being rewarded for your performance, we'd love to meet you.
Requirements
- 2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills.
- Proven ability to educate homeowners and present Good, Better, Best repair and replacement options.
- Strong customer service, communication, and relationship-building skills.
- Ability to identify additional service opportunities while maintaining a customer-first approach.
- Knowledge of local plumbing and mechanical codes.
- Comfortable using tablets and mobile software to complete estimates and service documentation.
- Valid driver's license with a clean driving record.
- Self-motivated, dependable, and able to work collaboratively with team members.
- Committed to delivering exceptional workmanship and an outstanding customer experience on every service call.
Nice To Haves
- Journeyman plumbing license is a plus.
Responsibilities
- Diagnose, troubleshoot, repair, and replace residential plumbing systems and fixtures.
- Deliver an exceptional customer experience by educating homeowners on the condition of their plumbing systems.
- Present Good, Better, Best repair and replacement options that empower customers to choose the solution that best fits their home and budget.
- Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventative maintenance.
- Perform repairs in compliance with all local plumbing codes and company quality standards.
- Complete accurate estimates, invoices, and service documentation using mobile technology.
- Maintain a clean, organized company vehicle and professional appearance.
- Participate in ongoing technical and sales training to continually improve your skills and income potential.
- Consistently achieve individual performance, customer satisfaction, and sales goals.
Benefits
- Competitive base pay with commissions for high earning potential
- Company vehicle, tools, iPhone, iPad, and uniforms.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company paid life insurance
- Paid time off and holidays
- Company cookouts and team events
- Ongoing training and career advancement opportunities
- Competitive pay and great work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
