Plumbing Service Technician

Charles Towne PlumbingNorth Charleston, SC
$80,000 - $150,000Onsite

About The Position

Charles Towne Plumbing is hiring an experienced Plumber Service Technician to join our growing team. This is a customer-facing residential service role for someone who knows how to troubleshoot, communicate clearly, offer solutions, and complete quality plumbing work the right way the first time. The ideal candidate has strong service experience, takes pride in their workmanship, and enjoys a work-life balance with no nights or weekends on-call.

Requirements

  • Minimum 3 years of plumbing experience preferred.
  • Residential service plumbing experience strongly preferred.
  • Candidates with strong construction plumbing experience plus some customer-facing service experience may be considered.
  • Strong troubleshooting and communication skills.
  • Comfortable speaking with customers and explaining repair options.
  • Professional appearance and pride in quality workmanship.
  • Valid driver's license and clean driving record.
  • Must be authorized to work in the U.S.; visa sponsorship is not available.

Nice To Haves

  • Experience with ServiceTitan or similar software such as Housecall Pro, Jobber, FieldPulse, or FieldEdge is a plus.

Responsibilities

  • Diagnose, repair, and install residential plumbing systems.
  • Handle service calls, including leaks, clogs, drains, water heaters, fixtures, sewer issues, and general plumbing repairs.
  • Communicate clearly with homeowners and provide honest, professional recommendations.
  • Present options and sell appropriate plumbing solutions.
  • Use ServiceTitan or similar field service software for scheduling, billing, notes, and job updates.
  • Maintain a clean, stocked, and organized service vehicle.
  • Arrive on time, follow company standards, and deliver clean, respectful workmanship.
  • Represent Charles Towne Plumbing with integrity, professionalism, and Southern hospitality.

Benefits

  • Paid time off and holiday pay.
  • Health and dental insurance.
  • IRA plan with company match.
  • Take-home company vehicle, gas card, and uniforms.
  • No nights or weekends on-call.
  • Signing bonus up to $3,000 available for qualified candidates; terms apply.
  • Fun team perks, including RiverDogs baseball season tickets.
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