Plumbing Service Technician

Mario Purchaser LLC • Beltsville, MD

17h • $30 - $65 • Onsite

About The Position

Len The Plumber Heating & Air is seeking experienced Residential Plumbing Service Technicians who take pride in their craft, enjoy solving problems, and are passionate about delivering an outstanding customer experience. The company is a home services company committed to delivering exceptional service while supporting one another's success, with a reputation for quality workmanship, outstanding customer service, and a culture built on teamwork, integrity, and respect.

Requirements

• Minimum of 2 years of residential plumbing service experience required.
• Strong knowledge of residential plumbing systems, diagnostics, repairs, and installation techniques.
• Ability to independently troubleshoot plumbing issues and recommend appropriate solutions.
• Strong customer service and communication skills with a professional, solutions-oriented approach.
• Ability to read and interpret technical drawings, specifications, and plumbing diagrams.
• Comfortable using technology to document service calls and communicate with the team.
• Ability to safely perform the physical requirements of the position, with or without reasonable accommodation.
• Valid driver's license and driving record that meets company requirements.
• High school diploma or equivalent preferred

Nice To Haves

• trade school education or plumbing certifications are a plus.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential plumbing systems, fixtures, and equipment.
• Perform plumbing repairs and installations, including water heaters, piping systems, drains, and related components.
• Identify plumbing issues and recommend effective, long-term solutions that meet customer needs.
• Educate homeowners on repair and replacement options, providing clear explanations and professional recommendations.
• Deliver exceptional customer service while building trust and maintaining positive customer relationships.
• Maintain a clean, organized, and fully stocked company service vehicle.
• Accurately document service calls, repairs, and completed work.
• Follow all applicable plumbing codes, safety standards, and company procedures.
• Collaborate with dispatch, service management, and other team members to ensure efficient daily operations.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• PTO to support work-life balance
• Short- and long-term disability and life insurance
• Employee Assistance Program (EAP)
• Ongoing training, development, and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED