Plumbing Service Technician

Benjamin Franklin Plumbing•Louisville, KY

6d•Remote

About The Position

A Lead Service Technician serves the clients of the company by expertly servicing, repairing, and replacing plumbing systems. We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Requirements

Junior Plumbers are considered training/apprentice level and typically do not operate their own truck
Lead/Master Plumbers are considered senior level and typically operate their own truck
Lead & Junior Plumbers must have applicable certifications and licensing required by their state of residence

Nice To Haves

Values professionalism and punctuality
Values a rewarding career
Customers are genuinely satisfied
Great attitude
Strong work ethic
Takes pride in the work you do

Responsibilities

Utilizes Straight Forward Pricing (including all company approved forms) correctly on each call
Wears floor savers while in the client’s home and maintains a neat work area while performing a repair or scheduled service
Tests each aspect of the job before leaving a home to make sure everything is working properly.
Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
Explains each service performed to the client each time a maintenance or repair is completed.
Ensures clients are 100% satisfied with all work
Conveys a safety-conscious attitude, both on the job and while driving
Maintains cleanliness inside and outside of vehicles at all times