Plumbing Sales (In-Office Sales Closer)

P.E.A.C.H. Teams•Centerville, OH

12h•Onsite

About The Position

This role is for a full-time Plumbing Sales Representative (In Office Sales Closer) focusing on high-ticket home services. It introduces a unique model where the sales representative partners with a field technician remotely in real-time throughout the entire job, from framing the call to diagnostics, problem definition, and closing. The objective is to create a two-person sales system that leads to higher close rates, larger tickets, and more consistent performance by controlling the entire sales process rather than just stepping in at the close. This is not a call center job but a live, in-call sales leadership position where the sales representative coaches the technician, guides the call structure, ensures process adherence, and leads the homeowner conversation strategically. Leads are provided daily by an in-house team, eliminating the need for cold-calling. Commissions are paid within days, and there is a potential to make $120K–$400K+ annually.

Requirements

High-ticket home services sales experience.
Experience working with technicians in the field.
Inside or remote closing experience.
Comfortable directing technicians when needed.
Comfortable stepping into conversations early.
Comfortable leading high-stakes homeowner decisions.
Comfortable controlling the pace and structure of the call.
Active leadership from start to finish.

Nice To Haves

Plumbing or drain/sewer sales experience.
Understanding of drain flow vs restriction vs failure.
Understanding of camera inspections and sewer diagnostics.
Understanding of step-up model (cable → jet → repair → replace).
Experience with Service Titan or similar.

Responsibilities

Partner with the field technician throughout the entire job.
Help set expectations for how the process will work (Q1 — Framing the Call).
Ensure homeowner understands this is a full evaluation, not a quick fix (Q1 — Framing the Call).
Support technician in establishing trust and authority (Q1 — Framing the Call).
Guide the technician on what to capture (pressure, flow, camera, etc.) (Q2 — Diagnostics & Evidence).
Ensure no “skipped steps” or incomplete diagnostics (Q2 — Diagnostics & Evidence).
Begin shaping how the problem will be communicated (Q2 — Diagnostics & Evidence).
Help structure how the issue is explained (Q3 — Problem Definition).
Frame the risk, consequences, and system condition (Q3 — Problem Definition).
Ensure the homeowner clearly understands what’s actually wrong (Q3 — Problem Definition).
Lead the solution conversation with the homeowner (Q4 — Decision & Close).
Present structured options: restore flow (cable, access work), clean & protect (jetting, descaling), repair / partial repipe, full system solutions (sewer, repipe, etc.) (Q4 — Decision & Close).
Handle objections and guide the homeowner to a confident decision (Q4 — Decision & Close).
Coach the technician.
Guide the structure of the call.
Ensure process adherence.
Lead the homeowner conversation.
Guide conversations early.
Identify opportunity in real time.
Correct course when needed.
Build toward the close from minute one.
Direct technicians when needed.
Step into conversations early.
Lead high-stakes homeowner decisions.
Control the pace and structure of the call.