Plumbing Manager - Buckeye

Buckeye Heating & Cooling • Worthington, OH

19h • Onsite

About The Position

Join Our Winning Team as a Plumbing Manager – Lead, Grow, and Excel! Are you ready to take charge and lead a high-performing plumbing team? Max Service Group, one of the largest and fastest-growing HVAC and plumbing companies in the Midwest, is looking for a dynamic Plumbing Manager to drive excellence, build a winning team, and deliver exceptional customer service. We’re looking for someone who thrives in a leadership role, fosters a team culture, and strives for success at every turn. Why Max Service Group? We’re growing quickly because we only hire the best – and that’s YOU! People don’t just come to us for a job, they stay for a fulfilling career with endless growth and advancement opportunities. Join a company where you’ll feel valued, supported, and empowered to succeed! Role Summary: As a Plumbing Manager, you’ll be the heartbeat of our plumbing operations, providing leadership, support, and training to ensure every job is done right. You’ll develop your team, ensure top-tier customer satisfaction, and uphold our core values. Above all, you’ll promote a safe, ethical, and compliant work environment in everything we do.

Requirements

• 5-8 years of plumbing experience, with at least 2 years in a management role
• Journeyman Licensed Plumber (or willing to obtain)
• Strong leadership skills and a passion for team development
• Proven ability to drive results, manage budgets, and exceed customer expectations
• Excellent communication, organizational, and problem-solving skills
• A commitment to safety, compliance, and delivering excellence

Responsibilities

• Build a strong, motivated team by recruiting, training, and inspiring staff members. Foster a positive team culture through daily huddles, meetings, and 1:1s.
• Champion unparalleled customer service. Lead by example to ensure all customer issues are resolved promptly and effectively.
• Oversee efficient planning of materials, labor forecasting, and resource allocation to exceed customer expectations while maintaining financial performance.
• Liaise with support teams, sales, field teams, and procurement to ensure best practices and smooth operations.
• Maintain accurate inventory of fleet, parts, and materials, ensuring zero discrepancies and efficient resource use.
• Collaborate with vendors, community leaders, and third-party partners to strengthen relationships and ensure business success.
• Drive company growth by meeting financial goals, analyzing cost data, and implementing new strategies to align with overall business objectives.
• Promote a safe, accident-free work environment and adhere to all Max Service Group policies and legal regulations.
• Recognize and reward your team’s hard work through regular coaching and performance evaluations, ensuring growth and engagement.
• Lead the charge on manpower planning, resource allocation, and ensuring alignment with business and production goals.
• Monitor team performance, track key metrics, and take action to achieve revenue and profit margin targets. Conduct ride-alongs and 1:1 training sessions to support team development.
• Ensure the proper maintenance and appearance of the building and grounds to reflect our brand’s professionalism and commitment to excellence.
• Meet or exceed budgeted goals annually.
• Maintain high levels of retention and employee satisfaction.
• Grow the team through our Nexstar process and encourage continuous development.
• Strive for the highest possible 5-star review ratings and deliver exceptional service to every client.

Benefits

• Competitive Compensation: $90,000 - $115,000, plus a lucrative bonus plan
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Paid Company Holidays
• Paid Community Service Day
• Company Paid Personal Time Off
• Company Paid Other Time Off (Bereavement & Jury Duty)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees