Plumbing Manager

F.H. Furr•Lorton, VA
•$90,000 - $115,000

About The Position

F.H. Furr is seeking a Plumbing Service Manager to lead its Alexandria team. The role is responsible for operational excellence, developing a high-performing team, and delivering strong business results while maintaining an exceptional customer experience. The manager coaches and mentors residential plumbing professionals, supports technicians with technical guidance, and works with field and office leadership to improve operations. The position offers a posted annual pay range of $90,000 to $115,000.

Requirements

  • Experience leading a residential plumbing service team.
  • Proven success driving performance and accountability.
  • Strong leadership, communication, and coaching skills.
  • Ability to analyze key performance indicators and make data-driven decisions.
  • Customer-focused mindset and commitment to service excellence.
  • Ability to thrive in a fast-paced, results-oriented environment.
  • Valid driver's license and acceptable driving record.

Nice To Haves

  • Master Plumber license or similar industry credentials.
  • Experience managing service, sales, and operational metrics.

Responsibilities

  • Coach, mentor, and hold a team of residential plumbing professionals accountable while fostering a culture of performance, service, safety, and continuous improvement.
  • Monitor key performance indicators, identify growth opportunities, and help the team meet revenue and profitability goals.
  • Partner with field and office leadership to improve scheduling, productivity, customer satisfaction, and overall business performance.
  • Provide technicians with guidance, troubleshooting support, and industry best practices.
  • Ensure customers receive exceptional service and that quality and professionalism standards are maintained.
  • Help attract, train, and retain talent and build a pipeline for future growth.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Leadership development and professional growth opportunities.
  • Opportunities for advancement within a rapidly growing organization.
  • Competitive compensation with significant earning potential.
  • Established brand and resources to support success.
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