Plumbing Foreman

Greenwood Heating and Home Services•Burien, WA

1d•$85,000 - $120,000•Onsite

About The Position

Greenwood Heating and Home Services is seeking a Plumber Foreman with a Journeyman License (PL02 or higher) to join their team. This role is for an individual who is passionate about customer care and supporting colleagues. The ideal candidate is driven, open-minded, and interested in more than just field work, including training future plumbers, solving complex problems, and educating customers about their plumbing systems. The company has been in business since 1918, boasts a stable customer base, and has a team of over 200 professionals dedicated to being the premier home service team in Western Washington. They emphasize core values of Pride, Professionalism, Communication, Safety, and Integrity, and offer on-the-job training to ensure success. As a growing team, they are committed to individual career and personal growth, fostering a supportive environment where colleagues' success is shared.

Requirements

Journeyman License (PL02 or higher) required.
Understanding and follow through in Greenwood’s Core Values and Mission Statement.
Confident and professional communication skills via phone and face to face interaction with homeowners and team members.
Experience with and able to navigate mobile devices (Apple products) with the ability to learn new software.
Attention to detail when debriefing office or homeowner about your findings in the field.
Service oriented and ability to interact with all customer service scenarios (positive and negative).
Ability to empathize and work through challenging problem-solving situations.
Must be able to lift 50 lbs.
Must be able to be on your feet / knees for extended periods of time.
Must be able to work in crawl spaces and attics for periods of time.
Must be able to work on ladders and drive a company vehicle.
Plumbing license required, PL01 or PL02

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Oversee technicians on job sites, ensuring work is completed efficiently, safely, and to company standards.
Perform quality control inspections to confirm adherence to plumbing codes and best practices.
Provide on-the-spot troubleshooting and guidance for complex or urgent issues.
Act as a mentor for technicians, offering field training and skill development as needed.
Handle smaller administrative and operational tasks, such as reviewing work orders, updating schedules, and preparing field reports.
Respond to customer questions or concerns during active jobs to enhance satisfaction and address issues promptly.
Provide status updates to the Plumbing Manager and recommend solutions for recurring challenges.
Work closely with the HVAC and electrical teams on multi-service projects to ensure coordination and timely completion.
Promote a culture of safety, professionalism, and accountability in the field.
Lead by example, fostering teamwork and maintaining high morale among field staff.
Gather information and data about equipment being installed, noting levels and readings of different components on equipment to ensure proper operation.
Work with office staff to pick up correct material and equipment from one of our shops to match what was purchased by customer.
Install hot water tanks, tankless water heaters, boiler systems, and provide plumbing services.
Engage in client discussions professionally and politely to uncover their needs and works with their team leaders to address issues if beyond knowledge base.