Plumbing Field Supervisor
About The Position
The Plumbing Field Supervisor is responsible for overseeing field execution within the Demand Services group, providing leadership, technical guidance, and operational support to plumbing technicians performing service, maintenance, troubleshooting, and repair work. This position ensures work is completed safely, efficiently, and to the highest quality standards while fostering strong customer relationships and supporting team development. The Plumbing Field Supervisor serves as a field leader who drives productivity, accountability, and continuous improvement while partnering with service management to meet customer needs and business objectives.
Requirements
- 7+ years of commercial plumbing experience in service, maintenance, troubleshooting, repair, and installation of commercial plumbing systems.
- Strong technical knowledge of commercial plumbing systems, applicable codes, safety regulations, and industry best practices.
- Proven ability to lead, mentor, and develop technicians while fostering a culture of safety, accountability, and customer service.
- Ability to read and interpret blueprints, specifications, and technical documents.
- Strong communication, organizational, and problem-solving skills.
- Experience utilizing mobile technology, service management software, and electronic work order systems.
- Valid driver's license with an acceptable driving record.
Nice To Haves
- 2+ years of experience in a lead, foreman, field supervisor, or other field leadership role preferred.
Responsibilities
- Lead and support commercial plumbing technicians in the execution of service, maintenance, repair, and small project work.
- Coordinate daily field activities to ensure safe, timely, and high-quality service delivery.
- Provide technical guidance and troubleshooting support for commercial plumbing systems.
- Review technician daily and weekly timesheets for accuracy.
- Conduct field visits to monitor workmanship, safety compliance, and customer satisfaction.
- Partner with dispatch and service leadership to prioritize work, allocate resources, and respond to customer needs.
- Develop, coach, and mentor technicians to support skill growth, performance, and career development.
- Review work orders, labor hours, and service documentation for accuracy and completeness.
- Maintain strong customer relationships and address field-related concerns in a professional and timely manner.
- Support manpower planning, scheduling, and workforce utilization to meet operational goals.
- Promote a culture of safety, accountability, and continuous improvement throughout the service team.
Benefits
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional development and certification assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
