Plumbing Field Leader

G.F. Bowman•North Cornwall Township, PA

1d•$37 - $45•Onsite

About The Position

Join the G.F. Bowman Family and Take Your Career to the Next Level! At G.F. Bowman, we value family, both in our customers and employees. We offer a unique work environment that provides growth opportunities, a supportive team, and industry-leading benefits. If you're looking for a place where you can make a difference, be treated like family, and be part of a company that puts people first, we'd love to talk to you!

Requirements

Proven track record in Plumbing operations and leadership.
Ability to inspire and lead a team toward achieving company goals.
Highly organized with excellent follow-through and attention to detail.
Strong communication skills (both verbal and written).
Quick decision-making skills in a fast-paced environment.
Ability to build trust and demonstrate empathy to team members and customers.
3 years Plumbing Service experience
Must have valid driver's license
Must have a clean criminal background
Possess a positive attitude, enthusiastic and fun approach to customer service

Responsibilities

Direct and supervise Plumbing Field Technicians, ensuring quality service and adherence to company processes.
Assist the Service Manager with weekly ride-alongs and hands-on coaching for technicians.
Provide training on technical skills, safety procedures, and company protocols.
Support technicians during operating hours and after hours as needed.
Manage warranty issues, callbacks, and troubleshooting, keeping callbacks within KPI metrics.
Help onboard new Field Technicians and conduct ongoing training.
Maintain personal technical proficiency and performance in line with company KPIs.
Assists in conducting meetings and ongoing department training initiatives.
Collaborate with the Service Manager, technicians, and dispatch teams to ensure the department's success.
Provide various plumbing solutions
Have a desire to help and interact with people
Solving and troubleshooting problems
Installing and servicing plumbing needs

Benefits

No On-Call (as long as 5 techs in rotation)
Competitive Wages
Paid Time Off
100% Paid Health Insurance for Employee (effective 1st of the month after hire date)
Dental and Vision Insurance
Life and Disability Insurance
401K Match (25% up to 4%) & Employer Contribution (5%)
Incentive Pay
Holiday Pay
Continuing Education (paid training)
Employee Appreciation Activities and Events
Uniforms Provided
Trucks Dispatched from Home