Plumbing Drain Technician

Lochridge Priest•Waco, TX

10d•Onsite

About The Position

Lochridge Priest Home Services in Waco, Texas is seeking a self-motivated individual with a positive attitude to join their growing and dedicated plumbing team. The company has hard-working teams dedicated to continued success and rewards employees well for their contributions. They prioritize employees and welcome them into the family through ongoing training and unmatched rewards, including full benefits and a matching 401(k). There is no salary cap, and employee effort determines their paycheck. The company culture is described as fun, quirky, ambitious, and driven, with a belief that personal and professional growth are as important as business growth.

Requirements

2+ Years of Plumbing or Drain experience
Valid Driver's License
Familiarity with diagnosis and repair of residential plumbing issues
Strong knowledge of plumbing systems, equipment, and fixtures
Good communication and interpersonal skills

Nice To Haves

Drain Endorsement
Journeyman or Tradesmen License

Responsibilities

Identify and resolve a wide range of drainage issues, including clogged drains, slow-moving water, sewer line backups, and root intrusion.
Utilize advanced tools like video inspection and hydro-jetting to provide efficient, accurate solutions.
Recommend and sell additional services that improve system performance, such as drain cleaning packages, preventative maintenance, sewer camera inspections, or drain replacement solutions.
Speak and maintain professionalism to customers, team members, and vendors.
Manage stress, difficult or emotional customer situations.
Work a flexible schedule and maintain attendance based on business needs.
Operate company vehicles and follow all state and federal laws, as well as maintain the cleanliness and routine maintenance of the vehicle.
Diagnose and troubleshoot drain problems, including blockages, leaks, and pipe damage.
Utilize specialized tools and equipment to perform drain cleaning, unclogging, and repair.
Install, repair, and maintain drainpipes, fitting, and fixtures.
Provide excellent customer service and ensure customer satisfaction.
Maintain detailed records of services, including documenting pictures of before and after services have been completed.
Educate customers on best practices for their drain systems.
Adhere to company safety protocols and procedures.
Attend appropriate safety training as required by the company.