Plumbing Drain Technician - Marietta

Coolray Heating & Air•Marietta, GA

4d•Onsite

About The Position

Mr. Plumber is looking for a dependable, customer-focused Plumber to join our growing team. In this role, you’ll help homeowners diagnose and resolve residential plumbing issues while providing professional, high-quality service. If you enjoy hands-on work, solving problems, working independently, and making a real difference for homeowners, we’d love to hear from you! This position is a great opportunity for an experienced Residential Plumber who wants to grow within the plumbing industry. For the right individual, there are opportunities to expand your technical knowledge, develop additional skills, and advance within the organization.

Requirements

Previous residential plumbing experience preferred.
Strong knowledge of residential plumbing systems and repair practices.
Strong mechanical aptitude and problem-solving skills.
Ability to diagnose plumbing issues and determine appropriate solutions.
Comfortable working in crawl spaces, tight areas, and varying indoor and outdoor conditions.
Excellent communication and customer service skills.
Ability to explain technical issues in a way homeowners can easily understand.
Self-motivated and able to work independently.
Professional appearance and positive attitude.
Valid driver’s license and acceptable driving record.
Ability to pass required background and pre-employment screening.
1-2 years experience in drain diagnoses and problem solving.
Knowledge of residential and commercial plumbing
Mechanical aptitude
Professional appearance and grooming

Responsibilities

Diagnose, repair, and install residential plumbing systems and components.
Troubleshoot plumbing issues involving water lines, drains, toilets, faucets, water heaters, and other residential plumbing systems.
Perform plumbing repairs and installations according to company standards and applicable codes.
Identify the root cause of plumbing problems and clearly communicate findings to homeowners.
Explain recommended repairs and solutions in a way homeowners can easily understand.
Provide customers with options for resolving identified plumbing issues and obtain approval before completing additional work.
Perform drain cleaning and other plumbing services when needed.
Use plumbing tools, diagnostic equipment, sewer cameras, and other equipment as required.
Remove and replace plumbing fixtures and components as necessary to complete repairs.
Maintain accurate service documentation using company technology.
Keep your company vehicle, tools, and equipment clean, organized, stocked, and properly maintained.
Follow all company safety policies, procedures, and quality standards.
Respect customers’ homes and property by maintaining a clean and professional work environment.
Communicate effectively with dispatch, management, and other members of the team.
Provide an exceptional customer experience from arrival through completion of the service.
Camera and diagnose sewer and mainline plumbing problems and provide cost estimates to the customer.
Provide solutions to sewer, drain and mainline problems.
Educate and assist customers on the importance of sewer inspection, repair and replacement.
Unclog and clean sewers and drains for the customer using proper equipment and tools.
Protect all company drain equipment and jetting equipment against abuse, misuse and negligence.
Work with field technicians, warehouse, dispatch and management to ensure overall success.
Exhibit a professional and knowledgeable attitude.