Elite Plumbing a Division of Nicklas Supply - Latrobe - Plumbing Counter Sales

Nicklas Supply, Inc. • Lawson Heights, PA

7d • Onsite

About The Position

Elite Plumbing, a Division of Nicklas Supply, is seeking a full-time Counter Sales Associate for their Latrobe location. This in-person role involves providing outstanding customer service, helping customers find the right plumbing, kitchen, bath, or related products, and processing orders. The position offers opportunities to recommend products, build customer relationships, and assist with sales efforts. It combines customer service, sales, product knowledge, order processing, and some hands-on warehouse activity.

Requirements

• Valid PA driver's license and reliable transportation.
• Basic math and strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced, physically demanding environment. That requires standing and walking for much of the workday and performing physical tasks such as bending, squatting, climbing, reaching, pushing, pulling, carrying, and lifting 50 pounds regularly.
• Comfortable working at heights.

Nice To Haves

• Previous sales experience.
• Plumbing product or industry knowledge.

Responsibilities

• Welcome customers and provide friendly, knowledgeable service in person and over the phone.
• Help customers identify and select the right plumbing products for their needs. Recommend additional or alternative products when appropriate.
• Answer questions about products, availability, pricing, and alternatives.
• Accurately enter and process customer orders and sales information, including payments.
• Promote products, specials, and promotions.
• Follow up on special customer requests.
• Develop and maintain strong knowledge of plumbing products, industry trends, and pricing.
• Handle warranty claims, returns, and customer concerns professionally and efficiently.
• Operate material-handling equipment safely.
• Keep the counter and display areas clean, organized, and presentable.
• Work with coworkers and other departments to provide excellent service and meet company goals.
• Use order entry, point-of-sale, inventory, email, computer, and other technology systems.

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with Matching
• Life Insurance
• Health Savings Account (HSA) with Matching
• Short Term Disability
• Paid Time Off and Holidays
• Discretionary Bonuses
• Earned Income Access
• Employee Stock Ownership
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed