Plumber IV

Service Experts•Champaign, IL

3d•$76,500 - $97,500•Onsite

About The Position

Under minimal supervision, performs diagnostic, service, and installation work on plumbing systems in residential and light-commercial environments. Holds plumbing and/or gas licenses required by applicable regulations and ensures work complies with relevant codes. Assembles, installs, and repairs pipes, fittings, and fixtures for heating, water, and drainage systems according to specifications and plumbing codes. Communicates with customers, answers questions, resolves problems, and promotes company products and services. Works under the direction of the Field Supervisor or General Manager. The role includes inspecting, maintaining, and repairing plumbing systems and fixtures; installing piping, valves, appliances, and fixtures; diagnosing leaks and other malfunctions; interpreting plans and specifications; and directing helpers. The employee maintains company vehicles, tools, and stock, follows company procedures, and represents the company professionally. The position requires a current plumbing and/or gas license as applicable, EPA and safety certifications, and at least six years of plumbing repair, maintenance, and installation experience in addition to on-the-job training. It involves flexible hours and on-call shifts as needed, physical work in varied environments, and the ability to lift and carry items.

Requirements

High school diploma or equivalent, with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environments.
At least 6 years of plumbing repair, maintenance, and installation experience in addition to on-the-job training.
Plumbing and/or gas license as required by applicable local, state, provincial, or national regulations.
Required EPA and safety certifications.
Current knowledge of, and continuing education in, national, state, and local plumbing codes.
Mechanical aptitude and ability to operate the tools and equipment needed for plumbing projects.
Knowledge of machines and tools used to construct or repair buildings and other structures, including their design, uses, repair, and maintenance.
Working proficiency in basic mathematics and metric and standard measurements.
Proficiency in reading wiring diagrams and troubleshooting plumbing systems and equipment.
Effective communication skills to resolve customer issues, complaints, and concerns.
Effective time-management and organizational skills.
Willingness to train new plumbers in technical skills and company procedures.
Valid driver’s license with an acceptable driving record.
Availability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces; continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in varied conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested environments.
Ability to safely climb ladders rated for a 300-pound load capacity.
Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.
Ability to lift up to 100 pounds with assistance and lift and carry items weighing up to 50 pounds.

Nice To Haves

Familiarity with the HVAC industry.

Responsibilities

Analyze, diagnose, and resolve customer problems courteously, professionally, promptly, and accurately; identify potential problems to prevent premature breakdowns and callbacks.
Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel; replace defective washers, repair or replace pipes and fixtures, open clogged drains, and test systems for leaks.
Inspect high-pressure, air, steam, water, and gas systems to identify malfunctions.
Assemble pipe sections, tubing, and fittings using appropriate couplings, fasteners, cement, solvents, caulking, soldering, brazing, or welding equipment and techniques.
Locate and mark pipe installations, connections, passage holes, and fixtures using measuring instruments; cut openings as needed.
Install pipe assemblies, fittings, valves, appliances, and plumbing fixtures using hand or power tools; anchor supports and create openings to accommodate piping.
Measure, cut, thread, or bend pipe to required angles using hand tools, power tools, or machines.
Install underground storm, sanitary, or water piping systems and extend piping to connect fixtures and plumbing.
Review blueprints, building codes, and specifications; interpret drawings; inspect structures and plan installation sequences around obstructions.
Fill pipes or plumbing fixtures with water or air and use pressure gauges to detect and locate leaks.
Direct helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components.
Ensure company property, vehicles, and tools are used, maintained, and properly accounted for.
Maintain current plumbing and/or gas licenses as required by governmental regulations.
Follow standard procedures, keep the company vehicle properly stocked, return defective warranty parts to the branch, and order or replenish vehicle stock as needed.
Represent the company professionally, honestly, and ethically in business matters and activities.
Perform similar or other duties as needed or assigned.
Communicate with customers, answer questions, resolve concerns, and promote products and services.
Train new plumbers in technical skills and company procedures as needed.

Benefits

Incentive and bonus opportunities, depending on position.
Generous paid time off, including 24 paid days off during the first year (vacation, personal holidays, and national holidays) and 29 paid days off after the second year.
Advancement and career-growth opportunities across the U.S.
Company-sponsored medical, dental, and vision insurance.
Company-provided smartphone, tablet, uniform plan, and tool replacement program.
Internal Training Academy.
401(k) retirement savings plan with company matching contributions.
Company-paid employee life insurance, with options for family coverage.
Short-term and long-term disability insurance options.
Supplemental programs including legal advice, pet insurance, and health advocacy programs.