Mgr- Eng SW

BAE Systems•Washington, DC

1d•$118,095 - $200,762

About The Position

BAE Systems is seeking a PLM Sustainment Supervisor to support its work as a prime contractor on a high-profile U.S. Navy weapon system. Reporting to the Program Area Manager for PLM & Enterprise Tools, the section supervisor leads operations and sustainment for a Product Lifecycle Management (PLM)-focused software and engineering team. The work includes defining, designing, implementing, and verifying PLM solutions for electronic routing of business processes, requirements traceability, system testing and verification, and technical data management, with the goal of making maximum use of PLM capabilities to support the program community. The role also supports expansion into related business areas to provide the customer with an integrated digital solution. It provides project management support for PLM technology configuration, testing, and deployment using systems engineering processes. The supervisor manages PLM support staff, works with U.S. Navy Strategic Systems Programs (SSP) customers to identify and address needs, and provides status and sustainment updates to the SSP PLM Manager. The position coordinates service requests, training, troubleshooting, and process or tool improvements with customers and internal technical and program teams.

Requirements

Bachelor’s degree in an engineering or technical discipline, or equivalent education and related/relevant work experience.
At least 8 years of related/relevant work experience is specified as preferred in the required-skills section.
Demonstrated people-management experience with software/application teams.
Excellent organizational skills, including the ability to think proactively and prioritize work.
Ability to mediate issues requiring coordination between organizations.
Excellent verbal and written communication skills.

Nice To Haves

Experience with SSP Programs organization and working processes.
PMP certification.
Experience supporting Department of Defense IT network systems.
At least 2 years of work experience with PLM integration and implementation.
Experience with Model Based Systems Engineering (MBSE).

Responsibilities

Provide direct support to the U.S. Navy Strategic Systems Programs PLM Manager by updating project status and determining sustainment status.
Manage Product Lifecycle Management support staff and interface with SSP customers to determine and address their program needs.
Serve as a primary point of contact between the customer and community, and determine when issues should be elevated to the SSP Government PLM Manager or Contract Program Area Manager.
Mediate issues that require coordination between organizations.
Socialize and guide the workforce on training, and support reviews of PLM training materials.
Maintain key performance indicators and status for active and backlogged service request tool tickets and sustainment projects.
Ensure customer-approved updates and changes are comprehensive, accounted for, and documented with pertinent information.
Provide oversight and maintain status of internal and external service request updates.
Serve as the initial point of contact for troubleshooting process and workflow issues affecting project stakeholders, provide guidance, and escalate issues when necessary.
Coordinate with the System Architect, Technical Lead, SPCIO IT teams, Programmer/Developer, Program Manager, and Project Manager when process or tool improvements are needed.
Lead operations and sustainment of a PLM-focused software and engineering team.
Support project management for configuration, testing, and deployment of PLM technologies using systems engineering processes.