Player Services Representative, Gate City Casino

Delaware North • Nashua, NH

4d • Onsite

About The Position

Delaware North Gaming is searching for a full-time and part-time Player Services Representative to join our team at Gate City Casino in Nashua, New Hampshire. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions. This role offers fast-paced work in a collaborative environment with endless opportunities.

Requirements

• Minimum of 1 year of experience in front desk or customer service
• Must be able to obtain and maintain a state gaming license
• Strong written and verbal communication skills

Responsibilities

• Update player rewards information, perform credit and cash transactions, and issue player cards
• Explain games, contests, drawings, and promotional giveaways to guests
• Read group resumes and oversee daily activities of groups
• Complete shift closing, drop cash, check payments, and secure bank at all times
• Offer bell assistance to all arriving and departing guests

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid vacation days
• Paid holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED