Player Services Rep WD1-GCT

Great Canadian Entertainment • Toronto, ON

5d • Onsite

About The Position

Under the direct supervision of the Customer Relations Manager, this position is responsible for the Winner's Circle Rewards loyalty program. This role will provide the highest level of customer service, including greeting customers, providing information on site events and promotions, and explaining the benefits of and enrolling patrons in the Winner's Circle program. The Player Services Representative will be enthusiastic and outgoing while engaging guests to provide a memorable entertainment experience. This opening reflects current vacancies we have.

Requirements

• A minimum one year of experience in a related field
• Organizational, interpersonal, analytical and communication skills.
• Knowledge of computer application packages and mathematical skills
• Ability to successfully obtain a Gaming License

Nice To Haves

• Post Secondary diploma in Marketing or a Business-related discipline is preferred
• Bilingual (English/French) is an asset but not required

Responsibilities

• Assisting with the implementation of on-site events, promotions and entertainment initiatives
• Responsible for the Winner's Circle Rewards loyalty program
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Benefits

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree