Player Development Executive- Reno, NV

Caesars Entertainment•Reno, NV

8d•Onsite

About The Position

The Player Development Executive's primary focus will be driving acquisition of new-to-brand and new-to-market VIP+ customers to Caesars Entertainment's three Reno properties. The ideal candidate will be highly results-driven, with a proven ability to build, cultivate, and leverage strong internal and external networks to generate qualified player development opportunities and deliver measurable revenue growth.

Requirements

Five (5) or more years’ experience as a Casino Host or Player Development Executive
Must be proficient in using CRM platforms as well as casino management software.
Must have excellent interpersonal and problem-solving skills.
Must have excellent customer service skills.
Must have a systematic and process-oriented mind-set to ensure seamless end-to-end customer experiences.
Must have excellent networking abilities.
Must present well-groomed professional appearance.
Must have good oral and written communication skills.
Ability to be self-motivated and entrepreneurial, and committed to personalizing interactions to drive performance.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.

Nice To Haves

College degree or equivalent experience preferred.

Responsibilities

Responsible for targeting, developing, and assessing new business relationships.
Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
Effectively delivers required sales targets.
Maintains relationships with VIP/VVIP guests through personal contact by phone and in person with the ultimate goal of increasing new business.
Creative thought in developing a wide customer base.
Assists with special events as needed.
Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.
Anticipates, responds to and consistently meets or exceeds the needs of internal clients.
Supports and cultivates new ideas and methods to deliver business solutions.
Identifies ways to increase efficiencies or improve product or service.
Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
Responsible for managing coordinators and working effectively as a collaborative team player.