Player Development Coordinator

Hard Rock Hotel & Casino Ottawa
Onsite

About The Position

The Player Development Coordinator plays an important role in the business imperative and supports the Player Development executive team in all aspects of meeting goals and objectives. Responsibilities include a broad range of administrative and coordinator duties requiring initiative, judgment, decision making and superior guest service skills. The professional in this position answers phones, assists callers and visitors, prepares presentation materials, creates reports, coordinates meetings and travel arrangements, participates in marketing events, processes expenses and invoices, tracks the department budget, etc. To achieve success in this role, an individual must embrace and accomplish the above duties/responsibilities.

Requirements

  • College degree preferred
  • Two (2) or more years of executive administrative experience in a high-volume department or equivalent required
  • High-level skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook required
  • Lodging Management System and Casino Market Place software preferred
  • Ability to compose correspondence and proofread others’ correspondence required
  • Professional personal appearance required
  • English speaking, reading and writing required
  • Demonstrate actions and behaviors that will reinforce the Company’s Mission, “Unconquered Vision, Unparalleled Service, Unlimited Service,” and Values of Fast, Fun, Friendly, Fresh & Focused
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
  • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
  • Show a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations

Nice To Haves

  • Degree and/or experience in Marketing and a career goal in Marketing highly valued
  • Additional language speaking skills valued
  • Familiarity with Purchasing MMS System a plus

Responsibilities

  • Answers phones, assists callers and visitors
  • Prepares presentation materials
  • Creates reports
  • Coordinates meetings and travel arrangements
  • Participates in marketing events
  • Processes expenses and invoices
  • Tracks the department budget

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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