Player Development Coordinator

Cowlitz Indian Tribe•Ridgefield, WA

1d•Onsite

About The Position

This position is responsible for processing paperwork related to departmental budgeting and financials. It also involves direct interaction with guests via phone or in-person regarding customer service feedback and promotional activities.

Requirements

Associate degree and/or an equivalent combination of education and experience.
Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
Intermediate skills in Excel, Word and PowerPoint.
Self-directed and capable of handling multiple mission-critical projects simultaneously.
Must have excellent written and verbal communications skills.
Ideal candidate will be an effective communicator work works well as part of a team.
Outstanding organizational skills.
Must be willing to work in a smoking environment.
Must be willing to adhere to company health and safety measures.

Nice To Haves

Casino experience.
Proficient in Stratton-Warren.

Responsibilities

Promotes superior guest service.
Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
Responsible for creating and maintaining the staffing schedule for player development department.
Maintains department checkbook.
Proofreads all work before submitting.
Sorts and distributes all office mail.
Sets up and maintains files for all team members in the Player Development division.
Assists with office duties, including but not limited to, making labels and follow up material in preparation for or following promotional/Player Development activities.
Duties entail operational support and oversight during all marketing, promotion, and special event functions.
Communicates with appropriate vendors and partners regarding marketing development, reporting and invoicing.
Responsible for assisting in the reporting of VIP Services and Casino Host teams, utilizing specialized reporting tools.
Maintains a clean and neat work area and encourages staff by creating a positive work environment.
Process includes adhering to accounting and WA State and CTGC gaming regulations.
Maintains confidentiality of sensitive information.
Performs other duties as assigned.