Platform Solutions Specialist

Peak Management • Ferndale, MI

13h • Onsite

About The Position

This role will be responsible for improving how Peak Management uses its core business platform, Entrata. The purpose of this role is to ensure every team at Peak is getting the maximum value out of our core software: configurations are optimized, workflows are standardized across properties, new features are evaluated and rolled out thoughtfully, and users across the organization have the support they need to work efficiently. We are prioritizing raw talent and mindset over prior platform-specific experience. The ideal candidate is someone who loves the challenge of mastering complex software, sees workflows as puzzles to solve, gets energy from connecting software features together to eliminate manual work, learns new systems quickly by experimenting with them, breaking them, and rebuilding them, and thinks in systems, not one-off fixes.

Requirements

• Raw talent and mindset over prior platform-specific experience.
• Loves the challenge of mastering complex software.
• Sees workflows as puzzles to solve.
• Gets energy from connecting software features together to eliminate manual work.
• Learns new systems quickly by experimenting with them, breaking them, and rebuilding them.
• Thinks in systems, not one-off fixes.

Nice To Haves

• Direct experience with Entrata.
• Deeply mastered a comparable business platform — CRM, ERP, accounting, marketing automation, field service, or similar — and can show how you made an organization better because of it.

Responsibilities

• Improving how Peak Management uses its core business platform, Entrata.
• Ensuring every team at Peak is getting the maximum value out of our core software.
• Optimizing configurations.
• Standardizing workflows across properties.
• Evaluating and rolling out new features thoughtfully.
• Providing support to users across the organization to work efficiently.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• On-call premium
• PTO (including your birthday!)
• 401(k) plan with generous employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees