Platform Reliability Technical Lead
About The Position
When the engineer on shift cannot work out why the chain is doing what it is doing, they call you. This is the deepest technical seat on the team. Final escalation across the whole production estate, and the person who sets how the team works: runbooks that are current, alerting that fires on something real, postmortems that change something. You would work closely with the protocol engineers, because the hard problems here tend to be protocol behavior rather than infrastructure, and they get solved faster when both sides are on the same call. Very little of what you find in production will have a precedent you can look up. This role exists so that someone excellent can stay technical rather than move into management.
Requirements
- Serious depth in reliability or production engineering.
- Proven experience as the go-to person for escalations.
- Expertise in Kubernetes, Terraform, and Helm, including debugging capabilities.
- Experience with distributed systems where state management is critical and restarting is not a viable solution.
- Ability to document processes and solutions effectively.
Nice To Haves
- Experience with blockchain node operations.
- Familiarity with reading consensus client source code to explain production behavior.
Responsibilities
- Serve as the final escalation point for the entire production estate.
- Define how the team works, including ensuring current runbooks, effective alerting, and impactful postmortems.
- Collaborate closely with protocol engineers to address complex issues related to protocol behavior.
- Debug and resolve production issues that may not have direct precedents.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
