Platform Product Manager

Cresta

8d • $130,000 - $190,000 • Hybrid

About The Position

Cresta is seeking a Platform Product Manager to own and evolve foundational platform capabilities, beginning with Identity and Access Management (IAM). This role is crucial for scaling Cresta's enterprise AI platform, focusing on access control, system integration, and customer security and reliability in complex environments. The ideal candidate is technically fluent, proactive, and eager to take ownership. While IAM expertise is not required initially, comfort with technical systems, close collaboration with engineering, and decisive product management in ambiguous situations are essential. The role involves defining, prioritizing, and delivering capabilities for both AI agents and human workflows, working with engineering, security, customer-facing teams, and other Product Managers. The position may expand to cover additional shared platform capabilities over time.

Requirements

• 3+ years of experience in product management or a technical / technical-adjacent role, such as software engineering, solutions architecture, technical program management, implementation, or similar
• Strong technical fluency: you’re comfortable discussing APIs, system behavior, architecture, technical tradeoffs, and implementation details with engineering teams
• Strong product judgment and the ability to make clear decisions in ambiguous, systems-level problem spaces
• High ownership, strong follow-through, and a bias toward action
• Ability to work effectively across engineering, security, customer-facing, and implementation teams

Nice To Haves

• Experience with identity, access, or permissions systems, such as IAM, RBAC, authentication flows, SSO, SCIM, or provisioning
• Prior hands-on engineering experience or experience working deeply with technical systems
• Experience with platform, infrastructure, developer-facing, enterprise SaaS, or other technically complex products
• Familiarity with enterprise security or audit concepts, such as least privilege, audit logs, access governance, or compliance workflows

Responsibilities

• Own and drive foundational platform capabilities, starting with IAM, including authentication, authorization, user management, access control models, and auditability
• Define the roadmap and backlog for your product area, balancing customer needs, enterprise readiness, and long-term platform direction
• Partner closely with engineering and security to make product decisions, evaluate tradeoffs, and drive execution
• Work with Solution Architects and implementation teams to ensure platform capabilities are practical to deploy, integrate, and operate in real customer environments
• Support integrations with enterprise systems used for access control and provisioning, such as HRIS, CCaaS, ITSM, and identity providers
• Bring structure to ambiguous problems, proactively drive decisions, and keep work moving across multiple parallel workstreams
• Help customer-facing teams understand how platform capabilities work, including configuration, rollout, and operational guidance
• Contribute to the evolution of shared platform capabilities beyond IAM as priorities emerge

Benefits

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed