Platform Product Manager
About The Position
Old National Bank is seeking a Platform Products Manager who is accountable for the day-to-day performance of key customer service and/or sales platform(s) and the execution of the relevant platform product strategy. This role will define and deliver platform features that enhance customer experience and operational efficiency. Old National Bank has been serving clients and communities since 1834 and is a regional powerhouse deeply rooted in the communities it serves. As a trusted partner, the bank thrives on helping clients achieve their goals and dreams, and is committed to social responsibility and investing in its communities through volunteering and charitable giving. The bank continually seeks highly motivated and talented individuals, offering competitive compensation, medical, dental, and vision insurance, 401K, continuing education opportunities, and an employee assistance program. Old National also offers a variety of Impact Network Groups led by team members passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. This is a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Requirements
- Bachelor's degree from an accredited college/university (advanced degree preferred)
- 5+ years of relevant professional experience
- Strong digital platform product management experience – preferably within the retail banking space, with experience in managing privacy, regulatory and compliance matters.
- Proven ability to assess, validate, products, services, and solutions, including an understanding of the QA process.
- Experience selecting, engaging, and managing technology vendors and third-party partners
- Excellent verbal and written communication skills
- Proven ability to work collaboratively with diverse stakeholders across the enterprise
- Strong critical thinking skills that result in effective decisions supported by rigorous analysis
Nice To Haves
- advanced degree preferred
- preferably within the retail banking space
Responsibilities
- Produces prioritized platform product roadmaps based on business and customer needs and feedback.
- Develops and presents businesses cases in support of the prioritized roadmap.
- Leads collaborative, cross-functional project teams in execution of platform product initiatives, including: Driving projects and features through enterprise project intake process, governance reviews, risk assessments, and approval processes
- Sizing, documentation, and compliance/regulatory alignment around product/feature requirements
- Documentation of approvals of key project decisions and logged changes
- Engaging with appropriate vendors, including review and approvals of statements of work and change orders
- Documenting of project acceptance criteria and evidence submission
- Prioritizing product features, enhancements, and bug fixes using data-driven decision making.
- Serves as a liaison between technology teams, vendors, operations and business stakeholders.
Benefits
- competitive compensation with our salary and incentive program
- medical, dental, and vision insurance
- 401K
- continuing education opportunities
- employee assistance program
- Impact Network Groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
