Platform Operations

Etched • San Jose, CA

3d • Onsite

About The Position

Etched is seeking an Operations Lead to partner with a Platform Engineering Team and ensure the department functions efficiently, like a high-performing startup. This role involves strategy, operational design, planning, and execution, working closely with the VP of Platform Engineering to manage hiring, budgeting, performance tracking, and quarterly execution for cutting-edge hardware development. This is a critical role in making and executing Etched's most important technical bets, distinct from a project manager, EA, or Chief of Staff.

Requirements

• 5-8 years of experience in business operations, engineering operations, or technical program roles in fast-paced environments
• Operations Strategy, Business Operations, or seasoned Chief of Staff background at Tier 1 startups or technical companies
• Experience designing and managing complex, high-stakes timelines with cross-functional dependencies
• High trust with senior engineers and executives, with the ability to influence without authority and drive decisions forward
• Strong aptitude for learning new software tools and building internal systems (strong spreadsheet and modeling skills are a plus)
• A bachelor’s degree in engineering or a related technical field, or equivalent technical fluency and credibility

Nice To Haves

• Driving recruiting results including sourcing strategy, comp design, and offer negotiation
• Running performance review processes and org design projects in engineering-heavy orgs
• Budget management and vendor contract oversight for R&D-focused departments
• Working closely with technical founders or executives in an early or growth-stage company

Responsibilities

• Own quarterly and annual planning rhythms for the Platform team, including objective-setting, milestone tracking, and cross-functional coordination
• Lead strategic projects that align departmental objectives to broader business needs
• Track and manage budgets, vendor relationships, and operational overhead while ensuring technical teams remain focused and unblocked
• Define and track cross-functional capability roadmaps: milestones, DRIs, success criteria
• Build the demand model -- where engineering time is going, gaps vs. headcount, whether hiring closes these gaps, what to rescope if there’s a delta
• Work closely with the Platform team to develop MBR, QBR, and Board readiness material
• Manage departmental hiring plans, recruiting execution, and offer processes in partnership with functional leaders and talent teams
• Collaborate with supply chain and platform teams to manage early engineering risk buys.
• Work with Finance and Platform teams to align demand forecasts for platform solutions.
• Partner with engineering leads on org design, performance systems, and headcount strategy to ensure teams are scaling effectively

Benefits

• Medical, dental, and vision packages with generous premium coverage
• $500 per month credit for waiving medical benefits
• Housing subsidy of $2k per month for those living within walking distance of the office
• Relocation support for those moving to San Jose (Santana Row)
• Various wellness benefits covering fitness, mental health, and more
• Daily lunch and dinner in our office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level