Platform Operations Expert

OutSystems
$131,750 - $160,425

About The Position

The Lead Platform Operations Expert is a savvy technologies who defines the "Gold Standard" for platform reliability in an Agent-forward world. You own the technical roadmap for platform automation, ensuring that our customers can deploy autonomous reasoning agents with total confidence. You are the "North Star" for operational excellence, proving that a robust, AI-optimized platform is the foundation of digital transformation.

Requirements

  • 8-10 years in IT Operations
  • Mastery of AIOps frameworks, private LLM hosting, and secure AI gateway management.
  • 8+ years in platform-level technical leadership.
  • OutSystems Expert certification
  • Advanced Security/Cloud Architecture credentials.

Nice To Haves

  • Strategic influence and innovative mindset
  • Highly inquisitive regarding the future of AIOps.

Responsibilities

  • Lead the technical strategy for global, multi-environment OutSystems setups.
  • Define the security and data residency protocols for AI agents operating within the OutSystems platform.
  • Lead the transition from manual platform maintenance to Autonomous Platform Engineering, utilizing AI to predict and prevent system failures.
  • Design the "Platform Workbench," leveraging Agentic Workflows to automate 60%+ of routine administrative tasks (upgrades, patching, scaling).
  • Influence the OutSystems Product Management team by providing field-tested requirements for AI infrastructure.

Benefits

  • Competitive compensation packages
  • Real growth opportunities
  • Structured programs for development
  • Professional Development Fund
  • Internal Mobility Program
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